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Last updated: April 2026

Apex Research Systems (“we”, “us”, “our”) is committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, and protect your personal data when you use our website and mobile application.

Who We Are

Apex Research Systems is a UK-based business providing research materials through an online platform.

For any privacy-related queries, please contact:
📧 info@apexresearchsystems.co.uk

Information We Collect

We may collect and process the following data:

Personal Information

• Name

• Email address

• Phone number

• Billing and shipping address

Account Information

• Login details

• Order history

• Preferences

Technical Data

• IP address

• Device type

• Browser type

• Usage data (pages visited, actions taken)

How We Use Your Information

We use your data to:

• Process and fulfil orders

• Provide customer support

• Manage your account

• Improve our website and app

• Send important updates (e.g. order status)

• Send marketing communications (only if you opt in)

Legal Basis for Processing (UK GDPR)

We process your data based on:

• Contract – to fulfil your orders

• Legitimate interests – to improve services

• Consent – for marketing communications

• Legal obligations – where required

Sharing Your Information

We do not sell your data.

We may share your data with:

• Payment providers

• Delivery/courier services

• Website and app hosting providers (e.g. Wix)

• Legal or regulatory authorities (if required)

Data Security

We take appropriate measures to protect your data, including:

• Secure servers

• Encrypted transactions

• Restricted access to personal data

However, no system is completely secure.

Data Retention

We only retain your data for as long as necessary to:

• Fulfil orders

• Meet legal obligations

• Resolve disputes

Your Rights (UK GDPR)

You have the right to:

• Access your data

• Correct inaccurate data

• Request deletion

• Restrict processing

• Object to processing

• Withdraw consent at any time

To exercise your rights, contact us at:
📧 info@apexresearchsystems.co.uk

Cookies

We use cookies to:

• Improve user experience

• Analyse website performance

• Support functionality

You can control cookies through your browser settings.

Third-Party Services

We may use third-party services (e.g. Wix, analytics tools, payment providers) which process data on our behalf.

These providers have their own privacy policies.

International Transfers

Some services we use may transfer data outside the UK.
We ensure appropriate safeguards are in place.

Changes to This Policy

We may update this Privacy Policy from time to time.
Please review it periodically.

Contact

If you have any questions about this policy, contact:
📧 info@apexresearchsystems.co.uk

Important Notice

All products are supplied strictly for laboratory research purposes only.
Not for human or veterinary use.